The 4th International Research Forum on Guided Tours (IRFGT) that will be held in Estoril, Portugal, from the 18th to the 21st March 2015. invites from academic researchers to students, educators and practitioners within the umbrella of the Tourism activity, together we shall debate over the present and the future of Guided Tours!

Speaker : Carles Picazo   “Quality guided tours – planning an management”

Barcelona Guide Bureau (Spain)

– Bachelor´s Degree in Tourism (TET and TEAT) & Master´s Degree in Business Administration and Management at EAE (School of Business Administration).
– Founding partner and Vice-chairman of the Management Board of BGB (
– Has worked as an international tour-guide throughout Europe for over 20 years (with Julia-Tours, Golden Tours, Travelplan, Continental)
– And 25 years as a local tour-guide in Barcelona, Official guide no.193, in Catalan, Spanish, English, French, German and Italian.
– Author of the book “Assistance and Guidance for Tourist Groups”. Publishing Co “Síntesis”. First edition 1996; second edition 2008: third edition 2011; fourth edition 2014;
– School teacher at the Cett, for over 25 years, teaching courses related to the world of the tour guide.
– From the year 2000 to 2011 collaborates with St. Ignasi Sarriá as a teacher for the Higher Level Education Cycle on Tourist guide, Information and Assistance.
– Quality and Training Manager of Barcelona Guide Bureau
– Director of the BGB Training Center 
– Since 2004 annually organizes, supervises and provides a tour guide Exam Preparation Course.
– Collaborates with the Catalonia Industrial Tourism network, XATIC, providing various tour guide training courses for the guides of these resources.
– Has been a Member of the Board of Examiners for tour guides of Catalonia.
– Member of the Governing Board of the Catalonia Technical School in Business and Tourism Activities while it existed.
– Always linked to training issues within the Tourism industry, delivers lectures and provides courses at Schools of Tourism and cultural centers.
– Through the council chambers of commerce of the community of Valencia, collaborates with the project “Support the Strategic Development of Tourism in Peru”, carried out by the Spanish Agency for International Cooperation, developing educational materials for the completion of the tour guide Training Program for both students as well as instructors.
– Invited by the council of the Official Chambers of Commerce of the Autonomous Community of Valencia, moves to Lima to provide a Training Course for Trainers in collaboration with AECI, and the Ministry of Industry, Tourism, Integration and International Trade Negotiations MITINCI and the National Tourist Training Center CENFOTUR, as the Peruvian counterpart.
– Invited to several radio and television talk shows (TV3-Josep Cuni, Jaume Pellicer, Xavi Coral) as an expert in the world of tour guide and tourist industry.

18th March (Wednesday) 

·         ​18h30 – Welcome gathering in Estoril Casino Panorama Foyer (smart dressing code)

19th (Thursday) 

·         9h00 – Official Opening Cerimony

·         9h30 – Keynote Speaker Presentation

·         10h30/11h00 – Coffee Break

·         11h00/12h30 – Papers Sessions

·         12h30 – Lunch

·         14h00/15h30 – Papers Sessions

·         16h00 – Workshop or Sintra’s Delights Tour (not included)1/2

20th March (Friday) 

·         9h00 – Keynote Speaker Presentation | Carles Picazo

·         10h00 – Coffee Break

·         10h30/12h30 – Papers Sessions

·         12h30 – Lunch

·         14h00/15h30 – Papers Sessions

·         16h00 – Estoril’s Wonders: Then & Now Walking Tour (included)

·         ​20h00 – Gala Dinner in Estoril (not included)/1

21st March (Saturday) 

·         9h00 – Keynote Speaker Presentation | Ester Pereira

·         10h00 – Coffee Break

·         10h30/12h30 – Papers Sessions

·         P.M. – Lisbon Walking Tour

Social Programme

18th March (Wednesday)

·         18h30 – Welcome Cocktail in Estoril

19th March (Thursday)

·         Half-day optional bus & guided tour to Sintra’s delights – €20

·         16h00 – Departure from ESHTE

·         The tour will include the visit to Regaleira Palace and Gardens and tea time at Seteais Palace

·         Stop at Cascais

·         Return to Estoril

20th March (Friday)

·         Bus transport from the venue to Estoril

·         Walking tour across Estoril’s Wonders: Then & Now

·         16h00 – Meeting at Tamariz beach, right by the crystal blue Atlantic waters

·         The walking tour will include a guided interpretation of Butler’s Destination Life Cycle Model and a few surprises… like the 2014 Estoril Cocktail

·         20h00 – Optional Gala Dinner in Estoril – €50

21st March (Saturday)

·         Half-day walking tour across Lisbon, Bright City of Timeless Navigators: Masonry, Museums & Miradouros

·         15h00 – Meeting in Downtown Lisbon, at Praça do Comércio, by the equestrian bronze statue

·         Note – at lunch, feel free to unveil Lisbon’s exotic flavours

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